I have been a patient at The Eye Care Center for about 30 years. I have always received excellent care and so has my whole family. Recently my husband had an appointment and also purchased some new glasses. We have always been very pleased with our glasses too. However, the new person in the optical area by the name of Fallon is simply not friendly and offers no customer service. We had a problem with his new glasses. Thanks to Dr. Milford and the wonderful long time girls that work there, we are getting the problem resolved. If Fallon continues in the optical department you are surely to lose customers. Again this is in no way directed to anyone else at the Fant Street location. I have always been 1000% pleased with everything there except for this recent development. Thank you.