Missed the smiling & friendly receptionist you had last year. Young girl told l was suppose call or go on line to make an appt after getting several text saying I was due a yearly diabetic eye exam. I explained l work just down the road & not a big fan of phone or on line appts. She was very rude & acted as if l was putting extra work on her to make an appt. Several minutes later she handed me a paper with appt on. Never verified the date or time with me. When l got home discovered neither the time or day worked with my work schedule. After 2 days & several long hold attempts l got to talk to a real person on phone. She was very nice & apologised for my experience. She got me an appt that worked w/ my work schedule. The Doctor & his helper were excellent.
