We had an appointment for my 18 month old daughter, we accidentally went to the wrong clemson eye which was located 10 minutes away. We end up getting there a little over 20 minutes late, because we were waiting at the other one for a little over 5 minutes and then it took around 5 minutes to get to the car and put our daughter back in the car. Once we got there, thankfully we didn't have to worry about parking so we were able to get in the building rather quickly. They were so nice, we explained why we were late and we made sure to apologize. We really thought we were going to have to reschedule but they let us in, and we were amazed and so grateful. I absolutely loved my experience here, and I'm so happy I found the perfect place for my daughter. I highly recommend this place absolutely amazing and so understanding