Current Update - Clemson eye resolved all my concerns and addressed this issue with me throughly, I wish things were more clear at the first surgery. They did honor the lifetime promise and I had my second surgery done to correct my vision, a different procedure was done and the healing process was lengthy and painful, they set realistic expectations with PRK and provided several appointments ti check my progress over the last 3-4 months.Update - Clemson eye reached out and is currently working with me. Will update again when solved.Had my eye surgery here 6 years and picked them because of the warranty they offered and the fact the were stationary and not traveling doctors on different equipment every day. Last year my vision changed and I was seen by them and we discussed returning to get another vision check so we could correct my vision surgically for the second time. I went to my second follow up/ vision check and they confirmed my vision stayed the same and that I could get the surgery redone.HERES WHERE IT GOES SOUTHOn December 12th, Claire confirmed that she would have to speak with management to see whats covered because I did not go to yearly follow ups. She said she would call me back that day, and told me it would be covered or have a % off but it wouldnt be full price. We also scheduled my second surgery for Jan 13th. I never received a call Monday, Tuesday or Wed. I called the office on Wed, and was told Claire was out and that someone would call me back wed night or Thursday morning. On Thursday I received a call saying that the best the could do is offer me the current promotion they offer new patients which is $1000 off and I would owe $4200 (the same amount I already paid once)I strong regret selecting this company in the first place as it was a complete waist of $4200 and now they think its acceptable to offer me the great deal they offer everyone else, when Ive already paid for the surgery once.My advice is.. go with the cheaper place, at least if you have to pay it twice it will be the same amount here once !!
