Everytime I go they make me feel like family. Dr. Milford is straight up with you and AMAZING if he sees anything wrong, he explains in a way where you completely understand what he is saying. He will not leave the room until he knows for sure you have no further questions he truly cares about you and your concerns. Dr. Milford will take 110% care of you. You can tell he isnt in it for the business because he truly cares about your eyes!!! The ladies up front are great but Phyllis Bolt is AWESOME, I Thank GOD for her she is a ray of sunshine. Also the staff that handles your glasses, they are so patient when your looking for a pair. I've even had them help me look. They take it seriously and actually care how the glasses look on you as much as you do. Thank you all so much for all you do!!!!