A Song Dedicated To Our Furloughed Staff
We are open!
During this challenging pandemic, we hope this message finds you healthy. Since the Federal Government released a three-phase set of guidelines for “Opening Up America Again,” Clemson Eye elected a physician task force to plan our reopening of elective services (limited locations were open for emergent care). On Monday, May 4th, we are pleased to reopen these services/offices:
- Wellness, medical, surgery eye care in: Anderson, Clemson, Clinton, and Pelham Rd., Greenville
- LASIK consults/surgeries at Pelham Rd., Greenville
- Pediatric ophthalmology at Halton Rd., Greenville
- Medical Aesthetics at Clemson, Easley, Pelham Rd., Greenville
- Eye surgery at PSC and SLC
Eyesight ranks extremely high as a factor contributing to quality of life. Not only have our doctors saved years of lives by identifying threatening diseases in the eye, but also by restoring sight. Studies show people appreciate the quality of life that comes with vision improvement. Our physicians are anxious to return to their calling, continuing your care, because they know the critical importance of your visual health.
Our first concern is everyone’s safety. COVID-19 and the risk of virus transmission and serious illness is still with us. Going forward we will apply science and experience to adapt to a “new normal.” Keeping everyone safe, as we return to work, is very important.
All appointments will be screened in advance, by telephone/email survey:
- To delay care of “high risk” patients
- To ensure no patients with COVID-19 symptoms, nor exposure to it, enter our facilities.
- To reschedule any patients, with non-urgent appointments, with any chronic respiratory conditions, such as COPD or who are immune-compromised or sick. We will reschedule them out 4+ weeks.
- Note: any patients being actively treated for an eye disease, we would prefer to see, in a secure setting, assuming they are not contagious with COVID-19.
- A Screening Specialist will screen everyone entering at the door with a questionnaire and take their temperature with a non-contact thermometer (ask anyone with 100+ temperature, to leave the facility and see their PCP/local hospital to get tested first before returning).
- Patient waiver during pandemic.
- Patients will be given the option to wait in their vehicle and be called when we are ready to begin the exam.
- Personal protective equipment (everyone required to wear a face covering/mask which is provided when necessary).
- If you are picking up glasses, we would be happy to deliver them curbside to you.
- Entrance to our facilities is limited to our patients and their essential caregivers. All other visitors are asked to kindly wait outside.
Additional steps to keep everyone safe will involve:
- Extreme facility cleaning
- Reducing volume & separated seating to ensure social distancing throughout facilities
- Doors propped open to avoid touching
- Slit lamp shields added to protect the patient and doctors
If you just returned from International travel (Level 3 and 4 countries such as China, Iran, Japan, South Korea, and European countries) or domestic travel to states with high numbers of infected patients (e.g., Washington state, California, New York), we ask you to stay home for 14 days. NOTE: These recommendations are subject to change. Please refer to the CDC for the latest recommendations. https://www.cdc.gov/
Rest assured, we are taking the necessary steps to ensure the safety of our patients and staff. To learn more about COVID-19, please visit the Centers for Disease Control and Prevention’s website at cdc.gov.
Appointments + Telehealth
Appointments can be scheduled by calling 855-654-2020 or booked online. Please remember that all appointments will continue to follow our COVID-19 pre-screening guidelines referenced above. To stay connected with many of our patients, while closed, we launched Telehealth, which has become a critical part of our workspace. Now and in the future, Telehealth will allow us to remotely care for patients, including those who are “high risk,” with a virtual visit (video/audio), rather than in-office care. If you are interested in booking a Telehealth appointment, click here to learn more.
Information provided by CDC on COVID-19:
Potential mitigation activities according to level of community transmission or impact of COVID-19 by setting.
None to Minimal
Minimal to Moderate