Your forms will be collected at reception and added to your file. We will make a photocopy of your insurance card and license.
Our goal is for our clinics to run on time, however, high demand and daily medical emergencies can result in delays. Generally a comprehensive eye exam with dilation requires approximately one-to-one-and-a-half hours. If you have urgent time restrictions, please let our staff know upon your arrival.
You will be taken to a refraction assessment area where your vision will be evaluated. Once in the exam room, the ophthalmic technician will review your medical history and check your eye pressure. Other tests may be performed based on your primary complaint and past medical history. The technician will use eye drops to dilate your pupils. Dilation is necessary to completely examine your eyes, especially the retina. You'll wait for 20 minutes in our dilation waiting area for the drops to take effect.
When your pupils are fully dilated, your eyes will be thoroughly examined by the doctor. Depending on the nature of your problem, we may perform additional tests on the day of your initial examination and, in some cases, treatment may be initiated. Because you will have temporarily blurred vision in bright light after dilation, we strongly recommend that someone drive for you after the examination. Your pupils and vision will return to normal over the next 24 hours.
The doctor will give you a routing slip with your diagnosis to take to the Check Out. Please do not hesitate to ask any questions about the results of your examination or the treatment recommended by the physician. Your diagnosis and all possible treatments will be explained to you.
Our receptionist will review your routing slip and advise you of payment.
We file all major insurance claims including Medicare and Medicaid, and accept cash, check, major credit card and Care Credit. Clemson Eye is a contracted provider for a large number of health plans including Medicare, Medicaid, BCBS, VSP, EyeMed, United, Aetna and many more. Click here for a full list of insurance providers insurance provider with whom Clemson Eye is contracted.
You will be asked to provide payment for co-pays, deductibles and uninsured services, such as the refraction fee and driver’s forms. Please review our financial policy, which is part of the New Patient Forms, for further details.
Thank you for choosing Clemson Eye for your eye care needs. We are committed to serving your eye health, so please let us know if we can improve our service in any way.
Download New Patient Forms