Thank you for selecting Clemson Eye for your eye care needs. We are happy to assist you and answer any questions that you might have about your eye health. If you are a new patient, hopefully you have received a “New Patient Information Packet” with enclosures and forms to complete your registration. If not, then call us at 864-654-6706 so that we may mail you these forms. Also, you can print out these forms here bringing them in to your appointment. Please bring these with you to your first appointment. Otherwise, we will handle everything at registration. It is very important that you bring your ID and insurance card with you. Below, we have outlined the journey as a new patient. A comprehensive ophthalmic examination takes approximately 90 minutes.
Check In. Your forms will be collected at our reception and placed inside your file. We will make a
photocopy of your insurance card and license.
Waiting Time. Our goal is for our clinic to run on time, however, high demand and daily medical emergencies can result in delays. Generally a comprehensive eye exam with dilation requires approximatelyone-to-one-and-a-half hours. If you have urgent time restrictions, please let our staff know upon your arrival.
Initial Evaluation by Ophthalmic Technician. You will be taken to a refraction assessment area where your vision will be evaluated. Once in the exam room, the ophthalmic technician will review your medical history and check your eye pressure. Other tests may be performed based on your primary complaint and past medical history. The technician will use eye drops to dilate your pupils. Dilation is necessary to completely examine your eyes, especially the retina. Then you will be moved to our dilation waiting area for 20 minutes while the drops take effect.
Ophthalmologist’s Exam. When your pupils are fully dilated, your eyes will be thoroughly examined by the doctor. Depending on the nature of your problem, we may perform additional tests on the day of your initial examination and, in some cases, treatment may be initiated. Because you will have temporarily blurred vision in bright light after dilation, we strongly recommend that someone drive for you after the examination. Your pupils and vision will return to normal over the next 24 hours. The doctor will give you a routing slip with your diagnosis to take to the Check Out. Please do not hesitate to ask any questions about the results of your examination or the treatment recommended by the physician. Your diagnosis and all possible treatments will be completely explained to you.
Check Out. Our receptionist will review your routing slip and advise you of payment. We file all major insurance claims including Medicare and Medicaid, and accept cash, check, major credit card and Care Credit. You will be asked to provide payment for co-pays, deductibles and un-insured services, such as the refraction fee and driver’s forms. Please review our financial policy for further details. Thank you for choosing Clemson Eye for your eye care needs. We are committed to serving your eye health, so please let us know if we can improve our service in any way.
Click here to download our forms.